eSanjeevani (National Telemedicine Service, MoHFW)—what it is, what you need, and exactly how to use it.

A crisp, no-nonsense primer on eSanjeevani (National Telemedicine Service, MoHFW)—what it is, what you need, and exactly how to use it. https://esanjeevani.mohfw.gov.in/ 


Key takeaways (what to know in 60 seconds)

Step-by-step guide (Citizens – OPD)

A) Use the web portal

  1. Go to the official eSanjeevani portal and choose OPD/citizen services. (Government service landing explains the OPD flow and purpose.) India Government Services

  2. Register/Login with mobile OTP. Add basic details; you can create/link ABHA during/after sign-in. esanjeevani.mohfw.gov.in

  3. Book your consultation: pick state/clinic/specialty and generate a token (or pick a slot if offered). Vikaspediahealth.vikaspedia.in

  4. Join e-OPD: at your turn/time, click Enter eOPD/Start to open the video room (allow camera/mic). bhashini.esanjeevani.in

  5. Consult & close: discuss with the doctor, upload/show prior reports; download e-Prescription and save/link to ABHA. India Government Servicesesanjeevani.mohfw.gov.in

B) Use the official Android app

  1. Install “eSanjeevani – MoHFW” from Google Play (publisher: National Telemedicine Service, MoHFW). Google Play

  2. Open & sign in with mobile OTP (and optionally link ABHA). health.delhi.gov.in

  3. Book consult → get token → join video when prompted; download your e-Prescription after the call. YouTube

  4. Privacy note: Review the app’s Data safety section on Google Play for collection/sharing practices. Google Play

Step-by-step guide (Clinicians / AB-HWC)

  1. Use the AB-HWC mode (app or web as provisioned by your state/centre). Google Play

  2. Login with issued credentials (CHO/doctor). Access your hub-and-spoke queue/worklist. Press Information Bureau

  3. Start assisted teleconsults with specialists, record notes, and issue e-prescriptions/referrals as per local workflow. Press Information Bureau

Practical tips & troubleshooting

  • Best on Chrome/Firefox; ensure camera/mic permissions are Allowed before joining. Keep ID/reports handy. Vikaspedia

  • Queue etiquette: Tokens are time-bound; if you miss the call, re-join or re-book. (OPD model uses token/queue system.) Vikaspedia

  • Emergency care: Tele-OPD is not for emergencies—use local emergency services/hospitals. India Government Services

  • Alternate access: You can also register via UMANG; it lists support email/phone if you need help. web.umang.gov.in

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