How to Make Enterprise Gen AI Work
Here are key takeaways from “How to Make Enterprise Gen AI Work” (HBR, Sept 2025) with a practical implementation guide, plus real-life use cases. If you like, I can tailor the steps to a specific industry you care about. --- Key Takeaways 1. Move beyond ad-hoc experimentation Many companies are using generative AI in an informal or pilot mode (e.g. employees using ChatGPT to draft emails), which yields learning but rarely produces significant enterprise-scale bottom-line impact. 2. Need for structure, measurement, and governance To scale Gen AI, organizations need frameworks: how to pick use cases, measure value, manage risk, set governance around data, ethics, security etc. Without these, efforts stay fragmented. 3. Alignment with strategic goals Gen AI initiatives have to be tied to organizational strategy. Which business problems will AI help solve? What value (cost saving, revenue, customer experience, etc.)? Otherwise, Gen AI becomes a toy rather than tool. 4. Ca...